SafePal Browser Extension Guide – Complete Information Resource

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2026年2月2日 9:09 PM #186141 返信

amosmatthew12
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Заголовок: Safepal wallet extension setup guide and recovery help
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Install and Configure Your Safepal Wallet Extension with Recovery Instructions
 Install the Safepal Wallet Extension directly from the official Chrome Web Store or the Safepal Chrome extension website. This step protects you from fraudulent copies designed to steal your recovery phrase. Once added to your browser, click the extension icon to launch the wallet creation process. 
 You will face a critical choice: create a new wallet or import an existing one. For a new wallet, the extension generates a unique 12-word mnemonic seed phrase. Write these words down in the exact order presented on a physical piece of paper. This paper is your primary recovery tool; digital screenshots or text files are vulnerable to malware. 
 After securing your phrase, you will confirm it by selecting the words in sequence. The wallet then prompts you to set a secure password. This password encrypts your extension’s local data, adding a necessary layer of protection for daily access. Remember, losing this password is not catastrophic–your seed phrase remains the ultimate key. 
 If you need to restore access, open the extension and select “Import Wallet.” Carefully enter your 12 or 24-word recovery phrase. Double-check each word for spelling errors, as a single mistake will prevent access. Successful import restores all your assets and transaction history linked to that phrase across any compatible wallet. 
 For ongoing safety, connect your Safpal extension to the Safepal hardware wallet. This combination allows you to approve transactions on the physical device, keeping your private keys permanently offline and immune to online threats. Regularly use the built-in “Security Check” feature within the extension to scan for potential vulnerabilities. 
Downloading and Installing the Official Safepal Extension
 Always get the Safepal extension from the official Chrome Web Store or the official Safepal website. Avoid third-party links to eliminate security risks. 
 Open your Chrome, Brave, or Edge browser and visit the store. Use the search bar to find “Safepal Wallet”. Look for the developer name “Safepal” to confirm authenticity before you click ‘Add to Chrome’. A pop-up will ask for confirmation; select ‘Add extension’. The installation takes only moments. 
 Once added, you’ll see the Safepal icon in your browser’s toolbar. Click it to begin setup. The extension will guide you to either create a new wallet or import an existing one using your secret recovery phrase. 
 For a new wallet, the tool will generate a unique 12-word mnemonic phrase. Write each word down in the exact order on paper. This phrase is your master key; never share it or store it digitally. Confirm the phrase by selecting the words in sequence when prompted. 
 Finally, set a strong password for the extension itself. This password protects your wallet’s access on this specific browser and device. With that, your installation is complete and ready to connect to decentralized applications. 
Creating a New Wallet and Securing Your Seed Phrase
 Open the SafePal extension and select “Create Wallet”. The software will generate a unique 12-word mnemonic phrase for you. 
 Write each word in its exact order on the official SafePal Backup Card or a blank piece of paper. Use a pen with permanent, non-fading ink. 
 Confirm your backup by correctly selecting all 12 words when prompted. This step verifies you have recorded the phrase accurately. 
 Store your written phrase in a secure, offline location like a fireproof safe or a safety deposit box. Never store a digital copy–avoid photos, cloud notes, or text files. 
 Anyone with access to these words controls your funds. Treat the paper with the same caution as physical cash or a valuable passport. 
 For enhanced security, consider splitting your seed phrase. You could store 6 words in one secure location and the other 6 in a separate, different place. 
 This phrase is your only recovery tool. If you lose your device, you can restore your entire wallet on a new one using these 12 words. 
 SafePal will never ask for your seed phrase via email, message, or support ticket. Any such request is a scam attempting to steal your assets. 
Connecting the Extension to Your Safepal Hardware Device
 Grab your Safepal hardware wallet and a USB cable. Connect the device directly to your computer; avoid using unpowered hubs or docking stations for a reliable connection. 
 Open the Safepal Extension and click the ‘Connect Hardware Wallet’ button. Your browser will ask for permission to communicate with the device; you must select ‘Allow’ or ‘Confirm’ to proceed. 
 On your Safepal hardware screen, you’ll see a connection request. Physically press the confirm button on the device to approve the link. This step ensures only you can authorize the connection. 
 Once paired, the extension interface will refresh. You’ll see your wallet balances and can initiate transactions. For any signing operation, like sending crypto, you will need to verify and confirm the details directly on your hardware device’s screen. 
 If the extension doesn’t detect the device, try a different USB port and cable. Close and reopen the extension, and ensure you have no other wallet software running that might be using the connection. 
 This connection is temporary for each session. When you close the browser or extension, it severs the link. You will need to reconnect and confirm on the hardware device the next time you want to use the extension for secure access. 
Adding Custom Token Networks to Your Portfolio
 Open your SafePal extension and click the ‘+’ icon on your main portfolio view. Select ‘Add Custom Token’ to begin the process. 
 You will need the token’s contract address. Find this directly from the project’s official website or a trusted block explorer like BscScan or Etherscan. Copying it from social media is risky and can lead to scams. 
 Paste the contract address into the field. The extension will often auto-populate the token’s symbol and decimal places. Always verify this information matches the official source before proceeding. 
 If the network isn’t automatically detected, you might need to add the blockchain first. Go to ‘Settings’ > ‘Networks’ and use the ‘Add Custom Network’ feature. You will need the correct RPC URL, Chain ID, and other parameters, which the network’s documentation provides. 
 After confirming the token details, click ‘Add’. The custom token will now appear in your portfolio list, allowing you to track its balance alongside your other assets. 
 For tokens on newer or less common networks, double-check that you have a small amount of the native currency (like BNB for BSC, or MATIC for Polygon) in that network within your wallet. This is required for any future transactions, such as sending or swapping that custom token. 
 If a custom token balance does not display, refresh your portfolio or manually check the transaction on a block explorer using your wallet address. This confirms whether the tokens are truly in your wallet. 
Recovering Your Account Using a 12-Word Backup Phrase
 Open your SafePal extension and click the “Import Wallet” button on the login screen. 
 Select “Mnemonic Phrase” as your recovery method and carefully enter your 12 words in the exact order you saved them. The system will ask you to set a new, strong password for the extension; this step is mandatory for security. 
 Double-check each word for spelling errors. A single mistake will prevent access. After entering the phrase, you will typically be asked to select a derivation path; for most users, the default “BIP44” path is correct. 
 Once the process completes, your full portfolio of assets and transaction history will reappear. Your recovery is only successful if you can see your expected balances. Test the restored wallet by checking a small transaction before moving larger amounts. 
 After regaining access, immediately verify that your backup phrase is stored securely offline, written on paper or a metal plate. This recovery process does not create a new phrase; it restores access to the existing blockchain account linked to your original 12 words. 
Fixing Connection Issues and Failed Transactions
 First, refresh your browser’s cache or restart it completely. A simple restart often clears temporary glitches blocking the wallet’s connection to the blockchain. 
 Check your internet connection’s stability. Try switching between Wi-Fi and mobile data to see if the problem persists. For browser extensions, ensure you are not using a VPN or proxy service that might interfere with node communication. 
 Verify the network you have selected inside your SafePal extension. A transaction will fail if you try to send BNB Smart Chain assets on the Ethereum network, for example. Follow these steps: 

Open the SafePal extension and go to the wallet view.
Click the network name (e.g., “Ethereum”) at the top.
Select the correct network for your intended transaction.
Confirm your asset is visible on this network.

 Adjust the gas fee or priority fee. Failed transactions on networks like Ethereum often result from gas fees set too low during network congestion. When sending a token, click the settings icon near the gas fee and try increasing it by 10-20%. 
 Review your token’s approval status for swaps. If a decentralized exchange swap fails, you might need to approve the token first. This is a one-time transaction per token per platform. Look for an “Approve” button before the final swap confirmation. 
 Ensure you have enough of the network’s native currency to pay for gas. You need ETH for Ethereum transactions, BNB for BNB Smart Chain, and so on. A transaction cannot be processed without this fee, even if you have plenty of the token you’re trying to send. 
 If a transaction is stuck pending, you can try to speed it up or cancel it: 

In the extension, find the pending transaction in your history.
Some networks support a “Speed Up” option directly there.
If not, you can sometimes cancel it by sending a 0 value transaction to yourself with the same nonce and a higher gas fee.

 Clear the extension’s specific data. Go to your browser’s extension management page, find SafePal, and choose to clear its site data. You will need to reconnect the extension to your wallet using your password or hardware device afterward. 
 Confirm the transaction details are exactly correct. A single wrong character in the recipient address will cause permanent loss. Always double-check the address, the amount, and the selected network before you approve. 
FAQ:
I installed the Safepal extension, but the “Create Wallet” button is greyed out. What’s wrong?
 This usually happens because the extension hasn’t fully synchronized or loaded. First, try a hard refresh of the browser page (Ctrl+F5 or Cmd+Shift+R). If that doesn’t work, check your internet connection. The most common fix is to completely close your browser and reopen it, then click the Safepal icon again. Ensure you’re on the official Safepal website or application portal when trying to create the wallet. If the problem continues, reinstall the extension from the official Chrome Web Store. 
Can I use my existing Safepal hardware wallet with the new browser extension?
 Yes, the extension supports connecting your Safepal S1 or S1 Pro hardware wallet. After installing the extension, choose “Connect Hardware Wallet” instead of creating a new one. You’ll need your physical device and the cable to connect it to your computer. The extension will guide you through the pairing process. Your private keys remain secured on the hardware device; they are never exposed to the browser or your computer during this connection. 
I lost my computer. How do I recover my wallet on a new device using the 12-word phrase?
 Install the Safepal extension on your new computer’s browser. Open it and select “Import Wallet.” You will be prompted to enter your 12-word recovery phrase (mnemonic seed). Type the words in the exact order, with a single space between each word. Double-check for spelling errors. After submitting, you can set a new password for the extension on this device. This process downloads your wallet addresses and transaction history from the blockchain; your funds are not stored in the extension itself. 
What’s the difference between the extension password and the 12-word recovery phrase?
 The extension password is a local lock for that specific browser installation. It only protects access from that computer and can be changed or reset if you forget it, as long as you have the recovery phrase. The 12-word recovery phrase is the master key to your entire wallet and all assets within it. Anyone with these words has complete control. The password cannot restore your wallet; only the 12-word phrase can. Always write down the phrase on paper and store it securely, never digitally.
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